Maintenance
We manage and maintain your digital content on leading communication platforms and frameworks meeting all your technical needs while ensuring our availability and a quick turnaround.
TECHNOLOGIES
Consolidated experience
with the main technologies and platforms in the sector
SYNESIS with years of experience and professionalism, operates successfully with the main technologies and platforms in use in the Pharma & Healthcare sector, constantly investing in research and development to stay up to date.
Maintenance Services
Consultancy and Project Management
We work closely with our clients to align internal company processes concerning the contents and management of the platforms. We coordinate and manage communication with the Global Teams regarding technical issues.
We support internal company teams that deal with Editorial Plans and we support the client in defining processes and/or stylistic guidelines for content management.
Execution
SYNESIS offers a close-knit multidisciplinary team capable of carrying out ordinary and specialized maintenance activities with efficiency and professionalism.
Analitycs
We support the customer at all stages of analysis of the use of their digital assets. This may be through intervention in the maintenance processes and data extraction from the customer's consoles, or by setting-up the necessary analytic tools from scratch.
Digital Assets
We support the customer at all stages of analysis of the use of their digital assets. This may be through intervention in the maintenance processes and data extraction from the customer’s consoles, or by setting-up the necessary analytic tools from scratch.
Web channels and intranet
We provide routine updating of the contents of simple web pages, communication portals and services, corporate intranets and product and/or pathology websites. We undertake the management of restricted areas and creation of landing pages for integration with the company's other digital channels.
Digital Assets Management (DAM)
We support our clients in archiving, indexing, management and distribution of digital assets (documents, images, video and audio files) in accordance with their Digital Asset Management platform.
Centralized HCPs Communication (Veeva, iQvia, Agnitio)
Given our experience and certifications, we manage the entire process of content maintenance of platforms such as Veeva Vault and iQvia OCE - from uploading, approving and tagging content for corporate reporting and distribution to the Field Force.
Digital Marketing Automation (e.g. SalesForce Marketing Cloud)
We prepare your Digital Marketing campaigns, supporting you in audience segmentation, behavioral analysis and in structuring a journey that guarantees you the best results in terms of recoveries and transformation.
TESTIMONIALS
Who has chosen SYNESIS ?
This is what some of our clients have to say:
Enrico Quattrina
CX Channel Manager
Novarits Farma
“SYNESIS si è dimostrato un partner competente, affidabile e soprattutto con un approccio orientato al "problem solving" che ci ha supportato nei nostri processi di Digital Transformation. Con loro abbiamo potuto mettere a terra progettualità complesse sia web che di comunicazione multicanale orchestrate congiuntamente ai nostri Team Global, grazie al loro forte know-how certificato sulle piattaforme coinvolte.”
Alessio Colombo
Brand Manager Haemathology
Sobi - Swedish Orphan Biovitrum
“Ho identificato in SYNESIS il partner ideale per la realizzazione dei materiali per le nostre campagne di marketing omnicanale e la cura dei portali di brand. Ho lavorato con un team coeso ed efficiente.”
Udita Singh
Omnichannel & Digital Manager
Novartis Farma
“SYNESIS ha sempre un approccio razionale e innovativo, riuscendo a trovare il giusto compromesso tra il miglior utilizzo possibile degli asset digitali e gli investimenti economici, con una consulenza competente e approfondita. ”